Method - Windows - Create / Change-to TCP/IP port 5GHz is faster, dislikes obstacles, and provides a shorter range.2.4GHz is less fussy about obstacles and supports a longer distance between router and device (printer).Printers do not typically 'hop' from one frequency to another.Ĭreate a separate SSID named network for each frequencyĬonnect the printer to the frequency / band you want it to use. HP printer is offline or not responding - Windows / Mac Known solutions, presented in the order to be completed / considered Restart Everything, including the router that controls your network If the connection worked for a day, there is at least evidence that the router could at one point connect to the printer. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.